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Displaying 2 articles of 2 total result(s).
Original Article

Innovations And Improvement Of Tourism And Hospitality Competitiveness In Russia: Theoretical Framework

Anastasiya Ostovskaya
,
Irina Pavlenko
,
Anna Karlova
,
Tatiana Radchenko

Keywords: Tourism and hospitality industry, focus on innovation in the tourism and hospitality industry, principles, hospitality innovation

Article no: 68

Pages 537-546

Doi: 10.15405/epsbs.2021.03.68

>View as HTML >Abstract >Download PDF
Original Article

Perceptions on English Communication Skills Training for Hotel Front Office Employees

Misyana Susanti Husin
ORCiD ,
Raihan Ibrahim
ORCiD ,
Geraldine de Mello
ORCiD ,
Kamisah Ariffin
ORCiD

Keywords: English communication skills, front office, hospitality industry, hotel business, training

Article no: 69

Pages 773-782

Doi: 10.15405/epes.23097.69

>View as HTML >Abstract >Download PDF

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